PickGuideFafrees F20 Pro Review: Is Their Best-Seller Worth It?
Fafrees' own best-sellers collection lists the F20 Mate HS first, but it's a pricier trike with far fewer reviews (92) behind it — so instead of taking the homepage sort order at face value, we checked review counts across Fafrees' current lineup, and the F20 Pro ties for the most-reviewed model at 625. It's also the more affordable, more mainstream two-wheel folding e-bike, so we picked it as the more honestly reviewable best-seller and verified its real specs, stock status, and rating data straight from the store's underlying product data.
The F20 Pro is a step-through folding fat-tire e-bike built around a 36V rear hub motor rated at 250W sustained (450W peak) with 40Nm of torque, driven by a cadence sensor rather than a torque sensor — so pedal assist responds to whether you're pedaling, not how hard, which feels a step less refined than torque-sensor bikes at this price. The base configuration runs a 648Wh (36V 18Ah) removable lithium-ion battery using 21700 cells, rated for 70-90km of range, with a 720Wh (20Ah) battery available as a paid upgrade for a bit more range. Top speed is capped at 25km/h under pedal assist, in line with EN15194 EU pedelec certification (CE and E-Mark marked) — there's no throttle mode, which is normal for a road-legal EU e-bike but worth knowing if you specifically want throttle-only riding. Stopping power comes from mechanical (not hydraulic) disc brakes with 160mm 6-bolt rotors, and it rides on 20x3.0-inch Chaoyang fat tires with a front suspension fork offering 70mm of travel and a lockout switch — there's no rear suspension. The frame is 6061 aluminum alloy folding at the handlebar, frame, and pedals; bike weight is 25.5kg with a 140kg payload capacity and a suggested rider height of 160-195cm. Shimano's 7-speed drivetrain (14-28T cassette, trigger shifter) handles gearing, paired with a backlit color LCD display rated IP65, though the bike's overall water resistance is only IP54 — splash-resistant, not built for riding through standing water. A full charge takes about 8 hours. On review volume, the F20 Pro genuinely ties for Fafrees' most-reviewed current model: the store's on-site review widget (Loox) shows 625 reviews at 4.8/5, level with the base F20 and well ahead of the F20 Max (230) and F20 Mate (167). Independently, Fafrees' Trustpilot page — which covers the whole store rather than this bike specifically — shows a noticeably lower 3.6/5 from 368 reviews, with recurring complaints about damaged or rusty parts on arrival and slow customer-service response on warranty claims. That's a real gap between the on-site and independent numbers worth factoring in before you buy.
Pros
- Ties for Fafrees' most-reviewed current model — 625 on-site reviews at 4.8/5, more volume than most of the rest of the lineup
- Strong real-world value at €899 for a 648Wh battery, 40Nm rear hub motor, and 70-90km rated range
- 140kg payload capacity and a wide 160-195cm suggested rider height range, unusually accommodating for a folding bike
- Front suspension fork with lockout, useful for mixed pavement and light off-road riding
- Removable 21700-cell battery with an upgrade path to 720Wh (20Ah) for more range
- EN15194 + CE + E-Mark certified, so it's road-legal for EU pedelec use without modification
Cons
- Cadence sensor, not a torque sensor — pedal assist responds to pedaling motion rather than pedaling force, less refined than competitors with torque sensing
- Mechanical disc brakes rather than hydraulic — adequate but requires more manual adjustment over time and offers less stopping feel
- No rear suspension, only a front fork with 70mm travel — rougher terrain will transmit more to the rider than a full-suspension bike
- Independent Trustpilot score (3.6/5, 368 reviews, whole store) sits well below the on-site 4.8/5, with real complaints about damaged/rusty parts and slow warranty support
- Only IP54 water resistance for the bike itself — fine for light rain, not for riding through standing water despite the IP65-rated display
- No throttle mode — pedal-assist only, which some riders specifically shopping for throttle-driven e-bikes will want to rule out upfront
Who It's For
Good For
- Commuters who want a genuinely affordable, well-reviewed folding fat-tire e-bike under €1,000
- Riders across a wide height range (160-195cm) thanks to the step-through, adjustable frame
- Buyers who want a road-legal EU pedelec without needing to derestrict or modify anything
Skip If
- You specifically want throttle-only riding rather than pedal assist
- You're riding regularly on rough or unpaved terrain and want full suspension, not just a front fork
- You're wary of Fafrees' Trustpilot track record on shipping damage and warranty response and want a brand with a tighter gap between on-site and independent ratings
How It Compares: Fafrees F20 Pro vs ENGWE Engine Pro 2.0
| Spec | Fafrees F20 Pro | ENGWE Engine Pro 2.0 |
|---|---|---|
| Price | €899.00 | €1,399.00 |
| Torque / sensor | 40Nm, cadence sensor | 75Nm, torque sensor |
| Battery | 648Wh (720Wh upgrade) | 768Wh |
| Range | 70-90km | Up to 110km |
| Suspension | Front fork only | Full suspension (front + rear) |
| Brakes | Mechanical disc | Hydraulic disc |
| Weight | 25.5 kg | 31.6 kg |
The Engine Pro 2.0 is the more capable bike on paper — torque-sensing power delivery, full suspension, hydraulic brakes, and more range — but it costs €500 more. The F20 Pro undercuts it substantially and is lighter and easier to carry folded, making it the better pick for budget-conscious commuters, while the Engine Pro 2.0 suits riders who want a smoother, more refined ride and are willing to pay for it.
Verified Ratings
Key Specs
| Motor | Rear hub, 36V, 250W sustained / 450W peak, 40Nm torque, cadence sensor |
| Battery | 648Wh (36V 18Ah) removable lithium-ion, 21700 cells; 720Wh (20Ah) upgrade available |
| Range | 70-90km (18Ah battery, rated) |
| Top speed | 25 km/h (EU pedelec limit, pedal-assist only, no throttle) |
| Weight | 25.5 kg (bike) / 140 kg payload capacity |
| Tires | Chaoyang 20 x 3.0" fat tires |
| Frame | 6061 Aluminum Alloy, folds at handlebar, frame, and pedals |
| Brakes | Mechanical disc, 160mm 6-bolt rotors |
| Suspension | Front suspension fork, 70mm travel, with lockout |
| Drivetrain | Shimano 7-speed, 14-28T cassette, trigger shifter |
| Certification | EN15194 + CE + E-Mark; IP54 (bike) / IP65 (display) |
In The Box
- F20 Pro e-bike
- 36V charger (42V/2A output)
- Tool kit
- Gift box
- User manual
Frequently Asked Questions
Is the Fafrees F20 Pro actually in stock?
Yes. We checked the store's underlying product/schema.org data rather than relying on the page's rendered text, and the base 18Ah configuration shows as in stock with an active offer across its color options (Aurora Blue, Pinkish Purple, Misty Green, and others), with only a few individual color/capacity combinations showing as sold out.
Why is the on-site rating (4.8/5) higher than Fafrees' Trustpilot score (3.6/5)?
The 4.8/5 is from the store's on-site Loox review widget and is specific to this one product's 625 buyers. The 3.6/5 on Trustpilot covers Fafrees' whole store across every model and support interaction, including a real share of complaints about damaged or rusty parts on arrival and slow warranty response. Both numbers are genuine and verifiable — they're measuring different things, and the gap is worth knowing before you buy.
Does the F20 Pro have a throttle?
No. It's pedal-assist only, driven by a cadence sensor across 3 assist levels, capped at 25km/h. This is standard for EU-certified pedelecs (EN15194) and keeps the bike road-legal without a moped license, but riders who want throttle-driven riding should look elsewhere in Fafrees' lineup or at a non-EU-restricted model.
Can I get more range than the rated 70-90km?
Fafrees offers a 720Wh (20Ah) battery upgrade over the base 648Wh (18Ah) pack for a higher rated range, at a modest price increase. Actual range in both cases will vary with rider weight, terrain, and how much pedal-assist level you use.
Verdict
The F20 Pro earns its review-count lead through straightforward value: a real 40Nm motor, a 648Wh removable battery, EU road-legal certification, and 625 genuine on-site reviews at €899. It's not without real tradeoffs — a cadence sensor instead of a torque sensor, mechanical rather than hydraulic brakes, no rear suspension, and a Trustpilot score that runs noticeably behind the on-site rating. None of those are dealbreakers on their own, but they're worth knowing before you buy. For a budget-conscious commuter who wants a well-reviewed, road-legal folding e-bike and can live with pedal-assist-only power delivery, the F20 Pro is a reasonable pick — just go in with realistic expectations about brake feel and customer service based on the independent reviews.